Campaign Save Problems

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04 Jan 2011 12:53 #609 by pete
Replied by pete on topic Campaign Save Problems
Hello Herb and Zach,

Unfortunately we weren't able to find the reason for this failure yet. The line where it fails on herb's server is a regular expression that occurs several times in the same script until it suddenly fails without specific reason.

Zach, if you send me a superadmin login and ftp login to your server I could take a look and see if it's the same on your server and hopefully find something that helps tracking down the error. Send it to pete@freakedout.de

Kind regards,
Pete

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11 Jan 2011 18:38 #630 by sloanish
Replied by sloanish on topic Campaign Save Problems
I got this error when trying to set up my first campaign after downloading your extension.
Versions are after the error message
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@captainmorsehouse.islandcomputeronline.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache mod_fcgid/2.3.5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at www.captainmorsehouse.com Port 80

--- versions used ----
Joomla 1.5.22
Joomailer version (1.5.3)
PHP Built on: Linux gator738.hostgator.com 2.6.34.6 #96 SMP Tue Dec 7 23:57:37 CST 2010 i686
Database Version: 5.1.52
Database Collation: utf8_general_ci
PHP Version: 5.2.15
Web Server: Apache mod_fcgid/2.3.5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635
Web Server to PHP interface: cgi-fcgi
Joomla! Version: Joomla! 1.5.22 Stable [ senu takaa ama woi ] 04-November-2010 18:00 GMT
User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13

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12 Jan 2011 22:18 #632 by dalogar
Replied by dalogar on topic Campaign Save Problems
I'm having a similar issue, when I try to Preview or Save a campaign, it crashes my Apache server with a error status of 3221225725, which seems to be a stack overflow according to Apache doc (I say this in case it can help the developers)

Joomla 1.5.22
Joomailer 1.5.3
Apache 2.2.17 (Win32) on local machine
PHP 5.3.3

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14 Jan 2011 12:22 #633 by pete
Replied by pete on topic Campaign Save Problems
Hi guys,

Please take a look at the error log of your server after this happens and let me know what it says. Thanks.

Kind regards,
Pete

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14 Jan 2011 21:12 #634 by dalogar
Replied by dalogar on topic Campaign Save Problems
This is my error log:

[Fri Jan 14 20:10:13 2011] [notice] Parent: child process exited with status 3221225725 -- Restarting.
[Fri Jan 14 20:10:16 2011] [notice] Apache/2.2.17 (Win32) PHP/5.3.3 DAV/2 configured -- resuming normal operations
[Fri Jan 14 20:10:16 2011] [notice] Server built: Oct 18 2010 01:58:12
[Fri Jan 14 20:10:16 2011] [notice] Parent: Created child process 6116
[Fri Jan 14 20:10:18 2011] [notice] Child 6116: Child process is running
[Fri Jan 14 20:10:18 2011] [notice] Child 6116: Acquired the start mutex.
[Fri Jan 14 20:10:18 2011] [notice] Child 6116: Starting 250 worker threads.
[Fri Jan 14 20:10:18 2011] [notice] Child 6116: Starting thread to listen on port 80.

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15 Jan 2011 00:58 #635 by sloanish
Replied by sloanish on topic Campaign Save Problems
Here is my error log

[Fri Jan 14 16:56:25 2011] [error] [client 98.254.107.99] File does not exist: /home/plattj/public_html/captainmorsehouse.com/favicon.ico
[Fri Jan 14 16:56:23 2011] [error] [client 98.254.107.99] File does not exist: /home/plattj/public_html/captainmorsehouse.com/favicon.ico
[Fri Jan 14 16:56:22 2011] [error] [client 98.254.107.99] File does not exist: /home/plattj/public_html/captainmorsehouse.com/favicon.ico
[Fri Jan 14 16:56:22 2011] [error] [client 98.254.107.99] File does not exist: /home/plattj/public_html/captainmorsehouse.com/500.shtml, referer: www.captainmorsehouse.com/administrator/...egration&view=create
[Fri Jan 14 16:51:21 2011] [error] [client 98.254.107.99] File does not exist: /home/plattj/public_html/captainmorsehouse.com/templates/jbnimbus/css/template.css, referer: www.captainmorsehouse.com/administrator/...m_akeeba&view=backup
[Fri Jan 14 16:50:00 2011] [error] [client 64.246.165.50] File does not exist: /home/plattj/public_html/robots.txt

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17 Jan 2011 17:17 #638 by herb_tea
Replied by herb_tea on topic Campaign Save Problems
Hi Guys,
Sorry I'm a little late with all this, been busy.
I went to generate a campaign and trigger the error so I could attach the server log. I'm still going to do that but I saw there was an upgrade to 1.5.3 so I installed the upgrade with the option to keep the existing data.
I clicked Create Campaign from the Dashboard, entered a campaign name and subject and clicked save and then received this Joomla error message;

Table 'xcastlepointe-jmtest1.n8xiq_joomailermailchimpintegration_campaigns' doesn't exist SQL=INSERT INTO n8xiq_joomailermailchimpintegration_campaigns (name, subject, from_name, from_email, reply, confirmation, creation_date, cdata, folder_id) VALUES ('cptest0', 'Test of Joomailer and MC', 'CastlePointe - TEST', '[admin email address removed]', '[admin email address removed]', '[admin email address removed]', '1295276118', '{\"cn\":\"cptest0\",\"sj\":\"Test of Joomailer and MC\",\"fn\":\"CastlePointe - TEST\",\"fe\":\"[admin email address removed]\",\"re\":\"[admin email address removed]\",\"ce\":\"[admin email address removed]\",\"tpl\":\"jleftcolumn\",\"intro\":\"%3Cp%3E%3Cbr+%3E%3C%2Fp%3E\",\"sidebar\":\"%3Cp%3E%3Cbr+%3E%3C%2Fp%3E\",\"arts\":\"0\",\"artsk2\":\"0\",\"sec_filter\":-1,\"cat_filter\":-1,\"k2cat_filter\":0,\"coreOrder\":\"372;365;250;232;248;247;246;231;225;227;230;223;224;214;205;228;204;209;206;208;\",\"k2Order\":\"0\",\"toc\":0,\"toct\":0,\"pop\":0,\"pin\":\"0;38;94;95;45;93;54;101;98;61;62;66;67;69;97;85;75;76;77;96;80;81;86;87;88;89;90;91;92;99;100;103;104;105;106;110\",\"pk2\":0,\"pk2o\":0,\"tw\":\"\",\"fb\":\"\",\"ms\":\"\",\"gaS\":\"newsletter\",\"gaM\":\"email\",\"gaN\":\"cptest0\",\"gaE\":\"twitter.com%250D%250Afacebook.com%250D%250Amyspace.com\"}', 0 )

If I look at the DB, sure enough, that table isn't there. I'm going to uninstall and reinstall the latest version from scratch and see what happens.
After I get things installed correctly I'll check out the Create Campaign issue and get the sever log.
Herb

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17 Jan 2011 18:26 #639 by herb_tea
Replied by herb_tea on topic Campaign Save Problems
yahoo! I deleted the previous install, then installed the latest version and all looks to be working as it should :)
I was able to create and save a campaign and I did a test and regular mailing and everything worked - sweet!
Thanks!
Herb

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28 Jan 2011 12:38 #680 by philiplocke
Replied by philiplocke on topic Campaign Save Problems
Hi there

Just installed com_joomailermailchimpintegration_v1.5.3.zip

All setup & communicating with MailChimp.

When I create a campaign here: administrator/index.php?option=com_joomailermailchimpintegration&view=create
After clicking either of the 2 save buttons, I get transferred to a blank white screen & the campaign doesn't save.

I thought this was fixed in the latest version, looking at the above thread.

Phil

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