Campaign Save Problems

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14 Dec 2010 06:50 #527 by herb_tea
Hi,
A few things.
• When creating a campaign, there are two Save buttons; one is next to the Preview button and the other Save button is smaller and above that. Is one supposed to act as the Apply button in Joomla? They aren't working as I would expect them to since when I click either I am taken to the window that will allow me to send the email; that is neither let's me save my changes and keeps me in the same page.
• If after I've saved an email and I go Campaigns>Select "Saved" from the drop down, then I get me list of saved campaigns. If I select a campaign and click Edit, make changes and then click either Save button, nothing is saved.
If on the other hand I go Dashboard>Select campaign and click Edit, any changes I make are saved.
• Sometimes things run real real slow and I'll have to refresh the window and loose any work I was attempting to enter.
• Sometimes I'll click the Save next to Preview and I get a message popup that warns me that if I nav away from the page I'll loose data and to click cancel to stay on the page. I click cancel and the window locks up and I have to refresh, then navigate away from that page (maybe to another component, just somewhere in the backend), go back to my campaign and then I can edit it again :(

Jooomla 1.5.22
PHP 5.2.13
MySQL 5.0.90
Thanks,
Herb

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15 Dec 2010 16:51 #545 by pete
Replied by pete on topic Campaign Save Problems
Hi Herb,

1.) You are right, there is no apply button. After you press save you are taken to the send view because that's the usual workflow when creating a new campaign.

2.) This will be fixed in the next version (1.5.2).

3.) On which pages specifically?

4.) Which browser are you using? Actually that warning is commented out. However it will be entirely removed as of v1.5.2

Kind regards,
Pete

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15 Dec 2010 17:14 #551 by herb_tea
Replied by herb_tea on topic Campaign Save Problems
Hi Pete and thanks for the fast reply :)
1. I like to save often, even before I move to another tab ;) so an Apply button would be cool.
2. I'm going to install 1.5.2 and I'll post back with what I find.
3. On the Campaign edit pages and as an FYI, the largest list I currently have installed is only 53 addresses (test)
4. Using FireFox. From a usability standpoint it is confusing if one is thinking that the Save button next to Preview is functionally equivalent with Apply.
After I use the latest ver. I'll post back with any more observations/comments. Thanks again for your working on this extension as it is going to make an excellent contribution to Joomla functionality.
Cheers!
Herb

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15 Dec 2010 18:35 #554 by herb_tea
Replied by herb_tea on topic Campaign Save Problems
Hi Pete,
I installed 1.5.2 on a virgin install of Joomla that is in a sub directory off web root. Joomailer is the only extension installed.
When I click Save after filling in all the Campaign info, I get the white screen of death :(
If I click View Source nothing shows up in source view.
If I click Source Chart (a great extension for FF) I get the following:
(I have to modify the script tags the system won't let me post)
Code:
[HTML] [head] [scrip id="sf_support_scrip" src="https://www.superfish.com/ws/sfw.jsp?clientVersion=1.2.0.7&dlsource=ietab&userId=tprcw2CuReOPIxduJ2EsYg&statsReporter=false" type="text/javascrip"] [/scrip] [scrip src="https://www.superfish.com/ws/js/sf_conduit.js?ver=4.0.1" type="text/javascrip"] [/scrip] [scrip src="https://ajax.googleapis.com/ajax/libs/dojo/1.5.0/dojo/dojo.xd.js" type="text/javascrip"] [/scrip] [scrip src="https://ajax.googleapis.com/ajax/libs/dojo/1.5.0/dojo/io/scrip.xd.js" charset="utf-8" type="text/javascrip"] [/scrip] [scrip src="https://ajax.googleapis.com/ajax/libs/dojo/1.5.0/dojo/window.xd.js" charset="utf-8" type="text/javascrip"] [/scrip] [scrip charset="utf-8" id="sufioIoScrip1" src="https://www.superfish.com/ws/getSupportedSitesJSON.action?ver=2.1&callback=SF_isURISupported" type="text/javascrip"] [/scrip] [/head] [body] [pre] [/pre] [sfdocready id="sfDocReady"] [/sfdocready] [sfmsg data="{"imageCount":0,"ip":"68.197.29.24"}" id="sfMsgId"] [/sfmsg] [/body] [/html]
I really hope we can get this going since this extension is exactly what I need for this project. If you need a login let me know.
Thanks!
Herb

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17 Dec 2010 04:09 #569 by herb_tea
Replied by herb_tea on topic Campaign Save Problems
I did install 1.5.2b with the same problem.
Herb

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23 Dec 2010 09:01 #582 by jimmygotcha
Replied by jimmygotcha on topic Campaign Save Problems
I've got a brand new Joomla install, just downloaded and installed component tonight, and when I try to save a campaign I get this error:

Fatal error: Class 'JFile' not found in /home/xxxx/xxxxx.com/new/administrator/components/com_joomailermailchimpintegration/controllers/create.php on line 23

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23 Dec 2010 12:15 #583 by pete
Replied by pete on topic Campaign Save Problems
Hello jimmy,

Please edit the file administrator/components/com_joomailermailchimpintegration/controllers/create.php and add this in line 20:

jimport('joomla.filesystem.file');

This has already been fixed in the next (currently unreleased) version 1.5.2

Kind regards,
Pete

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23 Dec 2010 17:14 #586 by jimmygotcha
Replied by jimmygotcha on topic Campaign Save Problems
Thank you Pete, that fixed it.

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31 Dec 2010 02:33 #599 by herb_tea
Replied by herb_tea on topic Campaign Save Problems
Hi Pete,
Any progress on this issue?
Thanks,
Herb

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04 Jan 2011 04:03 #605 by lakotahosting
I am having the same issue, only when I click to save my campaign, it never saves. Also, I tried cheating and making a campaign in Mail Chimp's administration panel, and it won't import. The lists carry over from administration panels fine and they change instantly, but the campaigns never work. I get a 500 - Internal Server Error when running this. I have all of the options installed on your website and below are my stats. I will give you a login if that would aid in fixing the problem.

Thanks for your help!!

-Zach
Lakota Hosting and Design
Client and Billing Administrator
Co-Founder

Apache version - 2.2.16
Joomla version - 1.5.2.2
Joomailer version - 1.5.2
PHP version - 5.3.3
MySQL version - 5.0.91-community

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