Error when saving campaign

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15 Dec 2010 18:19 #553 by mustaq
Replied by mustaq on topic Error when saving campaign
Hi

I tried 1.5.2b.zip but still get the same errors as mentioned previously.

I will have a look at logs as soon as I can

Thanks

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15 Dec 2010 18:39 #555 by herb_tea
Replied by herb_tea on topic Error when saving campaign
Hi I have a post that's covering the same issue I believe so I'll quote it here for folks benefit.
Hi Pete,
I installed 1.5.2 on a virgin install of Joomla that is in a sub directory off web root. Joomailer is the only extension installed.
When I click Save after filling in all the Campaign info, I get the white screen of death :(
If I click View Source nothing shows up in source view.
If I click Source Chart (a great extension for FF) I get the following:
(I have to modify the script tags the system won't let me post)
Code:
[HTML] [head] [scrip id="sf_support_scrip" src="https://www.superfish.com/ws/sfw.jsp?clientVersion=1.2.0.7&dlsource=ietab&userId=tprcw2CuReOPIxduJ2EsYg&statsReporter=false" type="text/javascrip"] [/scrip] [scrip src="https://www.superfish.com/ws/js/sf_conduit.js?ver=4.0.1" type="text/javascrip"] [/scrip] [scrip src="https://ajax.googleapis.com/ajax/libs/dojo/1.5.0/dojo/dojo.xd.js" type="text/javascrip"] [/scrip] [scrip src="https://ajax.googleapis.com/ajax/libs/dojo/1.5.0/dojo/io/scrip.xd.js" charset="utf-8" type="text/javascrip"] [/scrip] [scrip src="https://ajax.googleapis.com/ajax/libs/dojo/1.5.0/dojo/window.xd.js" charset="utf-8" type="text/javascrip"] [/scrip] [scrip charset="utf-8" id="sufioIoScrip1" src="https://www.superfish.com/ws/getSupportedSitesJSON.action?ver=2.1&callback=SF_isURISupported" type="text/javascrip"] [/scrip] [/head] [body] [pre] [/pre] [sfdocready id="sfDocReady"] [/sfdocready] [sfmsg data="{"imageCount":0,"ip":"68.197.29.24"}" id="sfMsgId"] [/sfmsg] [/body] [/html]
I really hope we can get this going since this extension is exactly what I need for this project. If you need a login let me know.
Thanks!
Herb

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15 Dec 2010 18:43 #556 by pete
Replied by pete on topic Error when saving campaign
A login would be very helpful as I cant reproduce this error on our servers. Please send it to pete@freakedout.de
Also ftp login if possible. This would make it much easier for me.

Thanks. Kind regards,
Pete

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16 Dec 2010 09:25 #557 by Brelle
Replied by Brelle on topic Error when saving campaign

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17 Dec 2010 04:07 #568 by herb_tea
Replied by herb_tea on topic Error when saving campaign
I installed 1.5.2b and have the same problem.
Herb

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13 Feb 2011 21:33 #742 by vickisf
Replied by vickisf on topic Error when saving campaign
I was having the same problem - but then found it was only if I used my own templates or the standard ones I had customised and changed the name of. When I customised one of the 3 that come loaded and kept the name the same (jrightcolumn) it all saved ok.

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15 Feb 2011 22:14 #758 by pete
Replied by pete on topic Error when saving campaign
Hi vickisf,

What was the name you used for your template? Did it contain any special characters, spaces or something like this? Actually all those should be taken care of but you never know. Maybe we forgot to escape something.

Kind regards,
Pete

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08 Mar 2011 07:16 #819 by john
Replied by john on topic Error when saving campaign
I am having the same issue and would love to get this resolved, been searching around for a good newsletter/email marketing component and if this issue can be resolved this would be it.

Joomla 1.5.22
Joomailer MailChimp: 1.53

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09 Mar 2011 11:49 #823 by pete
Replied by pete on topic Error when saving campaign
Hello John,

Did it happen with custom templates only or also with the pre-installed ones?

Since I can't reproduce this behavior on any of our servers I would need a super admin login and ftp credentials to your site to be able to debug this error. If possible send it to pete@freakedout.de

Kind regards,
Pete

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15 Mar 2011 12:44 #832 by pete
Replied by pete on topic Error when saving campaign
Hi everyone,

Please upgrade to version 1.5.4. This should fix this error in most cases. If it still won't work please send a superadmin login and ftp credentials to pete@freakedout.de and I'll take a closer look. Thank you.

Kind regards,
Pete

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