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Error when saving campaign

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09 Dec 2010 14:31 #500 by Brelle
Error when saving campaign was created by Brelle
When we try to save or created campaign we are getting error all the time. It showing the "spinning wheel" and then it shows Internal Server Error.

Any idea?

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10 Dec 2010 13:09 #501 by adminbe
Replied by adminbe on topic Error when saving campaign
Brelle

To help the technical team could you expand on the issue at hand.

What version of Joomailer, and Joomla are you using?
Are you running the site it on shared, local hosting?

regards

Adminbe

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10 Dec 2010 19:47 #504 by Brelle
Replied by Brelle on topic Error when saving campaign
Hi,
We are using the following versions:
Joomailer 1.4.1
Joomla 1.5.22

This site is available at shared hosting (Hostgator).

Regards,
Brelle

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12 Dec 2010 19:56 #515 by mustaq
Replied by mustaq on topic Error when saving campaign
Same Issue here.

Joomla 1.5.22
Joomailermailchip 1.5.1
PHP 5.3.3
DB 5.0.91-community
Apache 2.2.17

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12 Dec 2010 20:06 #516 by pete
Replied by pete on topic Error when saving campaign
Please go to your Joomla global configuration and set error reporting level to maximum and set debug system to yes. Then try again to create a campaign and let me know if it shows any error messages.

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12 Dec 2010 20:49 #518 by mustaq
Replied by mustaq on topic Error when saving campaign

Pete wrote: Please go to your Joomla global configuration and set error reporting level to maximum and set debug system to yes. Then try again to create a campaign and let me know if it shows any error messages.


No error messages are visible. I have discovered that if you select "Create campaign" and then hit save quickly the Campaign does get saved ( without proper configuration off course ), but if you select 'Create Campaign" and then proceed to set it up and a minute later hit save, you get the 500 error.

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14 Dec 2010 12:59 #531 by pete
Replied by pete on topic Error when saving campaign
That's really odd. Could you send me a superadmin login to your site? I'd like to take a look myself to debug this error. pete@freakedout.de

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14 Dec 2010 22:17 #542 by herb_tea
Replied by herb_tea on topic Error when saving campaign
Hi, I'm getting a very similar error.
I posted another thread about the wonky way Save was sort of working. Well it stopped working all together and all I get is a white page.
I created a site backup and installed on another server (hostgator) and now I'm getting the 500 error.
Joomla 1.5.22
PHP 5.2.13
MySQL 5.0.90
I really need some help with this as a client wants to get his emails sent.
Thanks,
Herb

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14 Dec 2010 23:21 #543 by herb_tea
Replied by herb_tea on topic Error when saving campaign
Here is some more info to chew on.
I created a sub directory, did a virgin Joomla 1.5.22 install, installed Joomailer 1.5.1 and I get the same error. So this would eliminate any interactions with 3pty extensions or templates or any odd configurations I may have done.
Thanks,
Herb

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15 Dec 2010 16:33 #544 by pete
Replied by pete on topic Error when saving campaign
Please install version 1.5.2b from this link and let me know if this fixes the internal server error:

www.joomailer.com/updates/joomailerMC/co...egration_v1.5.2b.zip

Kind regards,
Pete

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