Singup module not working on frontpag

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18 Jan 2011 16:12 #652 by mortenfjord
Hello and thanks for a great FREE product.
2 of my sites ar now running this (I discovered it 14 days ago).

However I have some issues. Made short: the subscribe button does not work. First I belived it to be related to the field names of the list, now I'm not so sure. I mde a module on the frontpage, but nothing happend when I clicked the subcribe button. Then I moved the module to a subpage, and now it works...
www.officealliancen.dk/index.php?option=...blog&id=15&Itemid=28

Any ideas?

Best regards
Morten

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21 Jan 2011 15:35 #661 by pete
Hello Morten,

The reason why it doesn't work on your frontpage is a javascript error from another extension. This causes all following javascript to fail. I can't exactly trace the source of the error. It might be chronoforms.
Also I'd suggest a Joomla update since your version runs mootools 1.11 which was replaced by 1.12 way back.

Kind regards,
Pete

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08 Feb 2011 21:59 #725 by bloogen
My newsletter signup is also not working and I can't seem to figure it out:
www.compute-able.com/
Any help would be appreciated.

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09 Feb 2011 23:14 #729 by fullofgrace88
Hi Pete,

Thanks for the free product as well, but in my case the subscribe doesn't work is not due to the javascript extension error of another extension, but due to mootools. I've upgraded my mootools but IS STILL getting the addEvent not found error (see my other post). Any ideas why?

Desperate.

Grace

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10 Feb 2011 16:08 #732 by MMMedia
I think my sign up module is conflicting with Frontpage Slideshow Pro for some reason is broken it is on the frontpage of the site and I have even gone as far as to disable every single module on the frontpage and it still is not working. When submit is clicked the circular animation shows and goes round and round, but it never completes, and no one actually subscribes to the mailing list. No error message is displayed. As far as I know I have everything set up appropriately in the administrator back end and the module and with my mailchimp account.

It seems to be working just fine on another website I use it on, so it is a bit perplexing. I don't know how to fix it. Any ideas? Thanks in advance for any assistance anyone can give.

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11 Feb 2011 01:52 #735 by pete
Hello everyone,

bloggen for some reason the mootools library isnt loaded on your site. I think your template does that. Which template are you using?
Grace, it's probably also your template which is unloading the mootools library. This would be one possible reason if you get the error "window.addEvent is not a function"

MMMedia, please post a link to your site. The setup seems to be complete if you see the spinning animation. There must be something else causing the error.

Kind regards,
Pete

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11 Feb 2011 13:17 #738 by MMMedia
Hi Pete,

The site is jennifermarriott.com if you would like access to the admin just let me know.

Thanks for your help!

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12 Feb 2011 13:53 #740 by MMMedia
I figured out what was happening. It seems the live site setting was set and was conflicting. Once I removed that from the configuration.php all was well.

Thanks for your help Pete!

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21 Feb 2011 23:59 #769 by Templecloud
Sadly it's not working for me either - on any pages: www.bristolhypnotherapy.net
I'm using a Rocket Theme template, have tried disabling other modules, and tried switching to a suckerfish rather than mootools menu.
Any thoughts would be appreciated. Thanks

Solved - I hadn't selected email etc in the module configuration! Now working perfectly!

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27 Mar 2012 07:53 #2247 by Orinoco360
Good Afternoon Pete,

I was wondering if you could help me with the MailChimp Module on my Joomla 1.7. My Subscribe button doesn’t work and I think it could be related to a Javascript issue.

The website I am working on is globalreachministries.info/

Please let me know if you could help me.

Thanks,

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