Another registration problem

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30 Aug 2011 13:24 #1974 by australiasgreatsouth
joomlamailer version: 1.7
Joomla! version: 1.7
PHP version:
MySQL version:

I am having problems with the login form for new subscribers, it appears without problem, however when you fill in your email and click subscribe, nothing happens ie: no email of confirmation arrives at the entered email address. The site is being run of a localhost at the moment as its still in dev, but is a custom template, and uses such fun other extensions as akeeba backup, advanced module manager, jce and xmap. i have gone through all of the similar problems on the forum, but to no avail......lost

Luke

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30 Aug 2011 13:38 #1975 by pete
Replied by pete on topic Another registration problem
Hello Luke,

If nothing at all happens when you press the submit button on the signup module you have most likely a javascript error on your page or a jQuery conflict. You need to open the error console and reload the page. If it shows any errors you need to fix them and the signup module should start working.
If no errors show up you might have another extension installed, which uses jQuery without noConflict mode. This causes extensions that rely on mootools such as the joomlamailer module to fail. In this case you need to enable the noConflict mode for jQuery.
Once you've moved your site to a webserver you can post a link and I'll take a look at it to see what's causing the trouble.

Kind regards,
Pete

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