Signup module not working

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30 Aug 2011 10:16 #1973 by tmac
joomlamailer version: 1.7.2
Joomla! version: 1.7.0

Hi,

I have read through the threads regarding this issue and can't seem to get the form working on a client's site: www.40daysforlife.com.au/ .

Do you guys have any suggestions?

Cheers,
Trev

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30 Aug 2011 13:52 #1976 by pete
Replied by pete on topic Signup module not working
Hello Trev,

The problem is that the mootools library is missing. It might be either removed by the template (check if there is such an option in the template settings) or by one of the extensions using jQuery. Check the plugin jqueryintegrator if there is an option to remove mootools and turn it off.
If you can't find such an option you need to disable the modules and system plugins one by one and check if the singup module starts working. Then you know which one is causing the trouble and we can take a closer look at it.

Kind regards,
Pete

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30 Aug 2011 14:19 #1977 by tmac
Replied by tmac on topic Signup module not working
Thanks Pete,

I have been looking through the service on your forum and it is simply fantastic. The template had an option to remove mootools, so reverting it has made the subscription work!

Will do as your signature suggests!

Cheers,
Trev :D

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30 Aug 2011 14:23 #1978 by pete
Replied by pete on topic Signup module not working
Hey Trev,

I'm glad I could be of any help. Reviews are highly appreciated! Thanks

Cheers,
Pete

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