First Name, Last Name are blank

I am using CB for the registration - the checkbox is visible during registration and the form submits without a problem. The registration is validated through email without a problem. But in both Mailchimp and in the Joomailer component, both First Name and Last Name fields are blank -- the Email field is saved correctly.

I am using a custom template that I developed.

Any insights are appreciated, I cannot figure this one out.

Hi,

FNAME and LNAME are standard merge vars that are created when any list is created in mailchimp. However, we do not automatically map any CB fields to these values. Instead what happens is that the Community Builder "Name" field is taken and exploded by a space.

For example, if the user writes "Joe Bloggs" in the Community Builder name field during registration then FNAME is automatically set to "Joe" and LNAME to "Bloggs". If the user had just written "Joe" then only an FNAME would be passed. LNAME would be blank.

Is this a sufficient solution for your problem or do you want to specifically ask the user for a first name and last name?

Cheers,

Chris

Thanks for the prompt reply, that solved the problem.

Yes I had broken out two fields for first and last name - is it possible to do it that way? If not I can leave things as they are.

By they way this is a great extension, and very useful for us.

chris wrote: Hi,

FNAME and LNAME are standard merge vars that are created when any list is created in mailchimp. However, we do not automatically map any CB fields to these values. Instead what happens is that the Community Builder "Name" field is taken and exploded by a space.

For example, if the user writes "Joe Bloggs" in the Community Builder name field during registration then FNAME is automatically set to "Joe" and LNAME to "Bloggs". If the user had just written "Joe" then only an FNAME would be passed. LNAME would be blank.

Is this a sufficient solution for your problem or do you want to specifically ask the user for a first name and last name?

Cheers,

Chris

It would be great to have separate "first name" and "last name" fields in CB to populate the MailChimp "FNAME" "LNAME"

Thank you so much for all your wok

Joomailer guys...if you look at the CB configuration, Registration tab, I think it is, there is an option to use either 1,2, or 3 fields (first, middle, last) for the user's name. It would be optimal to work with any of these options. Thanks!