Formatting lost after saving

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04 May 2015 06:11 #2567 by riganelli
Joomla ver 3.4.1
Joomlamailer ver 2.2
Default Editor TinyMCE

I create a new campaign and type and format the intro text then I save the campaign.
If I send the campaign at this point in time everything is OK but if later I retrieve the saved campaign for editing all the previous formatting has gone.

Any help is much appreciated.

Rgds
Eduardo R.

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13 Jun 2015 19:01 #2571 by pete
Replied by pete on topic Formatting lost after saving
Hi Eduardo,

Thanks for reporting this. There was a bug in the edit-campaign page, which caused all html tags to be stripped from the editor content. It will be fixed in the next update, which will be released shortly.

Best regards,
Peter

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16 Jun 2015 17:22 #2572 by riganelli
Thanks Peter for answering!
Looking forward to next update.

Have a nice day!
Eduardo R

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07 Jul 2015 20:37 #2579 by riganelli

pete wrote: Hi Eduardo,

Thanks for reporting this. There was a bug in the edit-campaign page, which caused all html tags to be stripped from the editor content. It will be fixed in the next update, which will be released shortly.

Best regards,
Peter


Hi Pete,
Was this problem solved in the current version 2.3?
Best regards,
Eduardo

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31 Jul 2015 11:24 #2583 by pete
Replied by pete on topic Formatting lost after saving
Hi Eduardo,

Yes it was fixed. Let us know if there is anything else you come accross.

Regards,
Peter

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16 Sep 2015 00:12 #2596 by riganelli
Hi Peter,
Today I upgraded to ver 2.4, problem solved!

Many thanks,
Have a nice day
Eduardo R.

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14 Oct 2015 07:47 #2622 by riganelli
Hi Peter,
I wrongly assumed the problem was solved but it's still happening and I finally figured out what is triggering it.

Whenever I insert a link - pressing CTRL+K or clicking the link editor icon - in the newsletter:
if the link consists on a tag, for example:
*|FORWARD|* which translates in <a href="*|FORWARD|*>link-name</a>
when I reload the saved file everything is OK

however, if the link has an external URL, for example:
my-site.com which results in <a href="http://my-site-com&quot;&gt;link-name&lt;/a&gt;
every time I reload the saved file the text is corrupted, full of strange characters and consequently useless.

Joomla ver. 3.4.4
Joomlamailer ver. 2.4.2

Any help is much appreciated
Have a nice day,
Eduardo R.

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