Joomlamailer Joomlamailer

Create a FREE Mailchimp account now!

White page after admin login

More
09 Jan 2015 20:37 #2482 by jefmal
White page after admin login was created by jefmal
After logging in to administration backend of Joomla a blank or white page appears. Viewing the source, the following is displayed: <b>Fatal error</b>: Class 'jmModel' not found in <b>/.../public_html/administrator/components/com_joomailermailchimpintegration/models/campaigns.php</b> on line <b>19</b><br />

How do I clear this error so I can gain access?

Please Log in or Create an account to join the conversation.

More
10 Jan 2015 14:57 #2483 by pete
Replied by pete on topic White page after admin login
Which joomlamailer version and Joomla version are you using?

To fix this problem for now please edit the file:

administrator/components/com_joomailermailchimpintegration/models/campaigns.php

Add this code at line 18 (above "class ...")
Code:
require_once('jmModel.php');

Once you have regained access please install the latest joomlaversion again on top. Possibly it did not install properly.

Regards,
Pete

Please Log in or Create an account to join the conversation.

More
10 Jan 2015 15:38 #2486 by jefmal
Replied by jefmal on topic White page after admin login
pete,

I am closer but still have the white page. I am the hosting admin of the site not the site admin so I cannot provide joomla or joomlamailer versions but believe joomla is 3.x

Page source error is now:

Fatal error</b>: Class 'joomailermailchimpintegrationsModelCampaigns' not found in <b>/.../administrator/modules/mod_mailchimpstats/mod_mailchimpstats.php</b> on line <b>36</b><br />

Please Log in or Create an account to join the conversation.

More
10 Jan 2015 16:22 #2487 by pete
Replied by pete on topic White page after admin login
Looks like your joomlamailer version very outdated (below 2.0). You can gain access to the backend again by disabling the mailchimpstats module directly in the database. you find it with this query:

SELECT * FROM #__extensions WHERE `element` LIKE 'mod_mailchimpstats';

Set enabled to zero.

Then install the latest version and everything should be fine.

Regards,
Peter

Please Log in or Create an account to join the conversation.

Sign up for the newsletter

Get notified about new features, fixes and new releases.
Please wait

mailchimp.com
JoomlArt
Stackideas
Joomla Extensions Directory
Advertise here
Thinksync

joomlamailer uses cookies!

This website uses cookies to provide user authentication and improve your user experience. Please indicate whether you consent to our site placing these cookies on your device. We are not using cookies for marketing purposes. For more information visit our privacy policy

I agree
Copyright 2010 freakedout.de - All Rights Reserved
Joomlamailer.com is not affiliated with or endorsed by The Joomla! Project™, Open Source Matters, Inc. or Intuit Mailchimp.
Any products and services provided through this site are not supported or warrantied by The Joomla! Project, Open Source Matters, Inc. or Intuit Mailchimp.
Use of the Joomla!® name, symbol, logo and related trademarks is permitted under a limited license granted by Open Source Matters, Inc.
Mailchimp® is a registered trademark of The Rocket Science Group.