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Cannot save campaign if using JCE Editor

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02 Oct 2014 13:48 #2450 by hackintosh
Cannot save campaign if using JCE Editor was created by hackintosh
There is a serious conflict between JCE editor and the latest version of JoomlaMailer. If JCE is the default editor in your global configuration, it WILL NOT save the current campaign. Even if you exclude JoomlaMailer in JCE editor Profiles, it still will not save your campaign. You must change the default text editor to TinyMCE in global configuration for JoomlaMailer to save your campaign and work. This is a new bug introduced into the latest version of JoomlaMailer. Hopefully the two organizations can work out the conflict or someone can tell us how to make both of them work together harmoniously.

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04 Oct 2014 14:21 #2457 by pete
Replied by pete on topic Cannot save campaign if using JCE Editor
Hi,

Thanks for making us aware of this problem. I will look into it and keep this post updated.

Kind regards,
Pete

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13 Oct 2014 15:38 #2460 by kazbryan
Replied by kazbryan on topic Cannot save campaign if using JCE Editor
I'm having the same problem with version 2.0.8 and Joomla 2.5.27. Looking at the console in Chrome on the site I'm working with the problem seems to be an issue with the call to the language file, as it's looking for /langs/en.js in a folder called 'undefined' in the administrator folder (administrator/undefined/langs/en.js). So far I've not been able to figure out where this call is being created, but wondered if this info might help others with this problem.

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13 Oct 2014 20:21 #2461 by pete
Replied by pete on topic Cannot save campaign if using JCE Editor
Hi kazbryan,

Joomlamailer is always using TinyMCE regardless of which editor is set in the Joomla configuration. Please make sure the TinyMCE editor plugin is enabled. I think this should fix the problem you are describing. If the problem persists please get back to me.

Kind regards,
Pete

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14 Oct 2014 17:52 #2463 by kazbryan
Replied by kazbryan on topic Cannot save campaign if using JCE Editor
Hi Pete,

The TinyMCE editor plugin is enabled. The component works fine if I have that set as the default editor for the site, but not if I have JCE set as the default editor.

Regards,
Karen

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15 Oct 2014 09:16 #2464 by pete
Replied by pete on topic Cannot save campaign if using JCE Editor
Hello Karen,

In my tests it was working fine with JCE set as default editor. I will look into it again to find out what might be causing this problem. Which version of JCE are you using and do you have any JCE add-ons installed?

Kind regards,
Pete

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