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Not able to save campaign
22 Aug 2011 10:41 #1932
by arvin88
Not able to save campaign was created by arvin88
joomlamailer version: 1.7.2
Joomla! version: 1.7
PHP version: 5+
MySQL version: 5+
Joomlamailer 1.7.2 is not working in joomla 1.7
I am able to install the extension. Upload newsletter template through FTP but not through "upload" option. I get file too large error. Thats ok. Its a minor problem.
I have added the API key to the extension. Its able to retrieve users list, etc.
The major problem, I am facing is I am not able to save campaign after creating. I just see the loading symbol but nothing is happening after that.
Joomla! version: 1.7
PHP version: 5+
MySQL version: 5+
Joomlamailer 1.7.2 is not working in joomla 1.7
I am able to install the extension. Upload newsletter template through FTP but not through "upload" option. I get file too large error. Thats ok. Its a minor problem.
I have added the API key to the extension. Its able to retrieve users list, etc.
The major problem, I am facing is I am not able to save campaign after creating. I just see the loading symbol but nothing is happening after that.
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22 Aug 2011 13:55 #1934
by pete
Replied by pete on topic Not able to save campaign
Hello arvin88,
The "file too large error" when uploading a template is caused by the server settings, not by joomlamailer itself. If you're not comfortable uploading templates via ftp then you need to get in touch with your host or server admin about how to increase the max filesize for uploads.
It is strange that the campaign doesn't save and keeps stuck. It should at least display an error message in case something goes wrong. Could you send me a superadmin login and ftp credentials to your site? Then I would be able to find the error and provide a fix for it. pete@freakedout.de
Kind regards,
Pete
The "file too large error" when uploading a template is caused by the server settings, not by joomlamailer itself. If you're not comfortable uploading templates via ftp then you need to get in touch with your host or server admin about how to increase the max filesize for uploads.
It is strange that the campaign doesn't save and keeps stuck. It should at least display an error message in case something goes wrong. Could you send me a superadmin login and ftp credentials to your site? Then I would be able to find the error and provide a fix for it. pete@freakedout.de
Kind regards,
Pete
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23 Aug 2011 05:47 #1937
by arvin88
Replied by arvin88 on topic Not able to save campaign
Please check your PM.
The problem appears in all Joomla 1.7 installations. I have 3 sites which run Joomla 1.7 and I am not able to save campaign in any of them.
The problem appears in all Joomla 1.7 installations. I have 3 sites which run Joomla 1.7 and I am not able to save campaign in any of them.
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23 Aug 2011 13:48 #1939
by pete
Replied by pete on topic Not able to save campaign
Hello arvin88,
There was a problem with the JCE editor you are using on your site. Joomlamailer is forcing tinyMCE as it's editor but that didn't work properly on your site. I need to look into it and will have it fixed in the next release. In the meantime here is how you set JCE as default editor: Edit the file /administrator/components/com_joomailermailchimpintegration/views/create/tmpl/default.php
Between line 69 and 70 make a new line and enter this code:
(This refers to joomlamailer version 1.7.2)
I already did that on the site you sent me login details for.
Kind regards,
Pete
There was a problem with the JCE editor you are using on your site. Joomlamailer is forcing tinyMCE as it's editor but that didn't work properly on your site. I need to look into it and will have it fixed in the next release. In the meantime here is how you set JCE as default editor: Edit the file /administrator/components/com_joomailermailchimpintegration/views/create/tmpl/default.php
Between line 69 and 70 make a new line and enter this code:
Code:
$editortype = 'jce';
I already did that on the site you sent me login details for.
Kind regards,
Pete
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- jordatormo
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23 Nov 2011 18:04 #2127
by jordatormo
Replied by jordatormo on topic Not able to save campaign
Hi Pete,
I am new to Joomlamailer and have the same problem.
I need to know what file needs to be edited. On your last post I cannot see the end of the line:
administrator/components/com_joomailermailchimpintegration/views ????????????????
Please explain on what file to insert the code $editortype = 'jce';
Thanks for your help.
I am new to Joomlamailer and have the same problem.
I need to know what file needs to be edited. On your last post I cannot see the end of the line:
administrator/components/com_joomailermailchimpintegration/views ????????????????
Please explain on what file to insert the code $editortype = 'jce';
Thanks for your help.
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