Autoresponder not being applied

I have the MailChimp Joomailer integration installed and working. I also have Community Builder, and the 3 seem to work together nicely. I have been able to build a campaign and send it. However I wanted this campaign to be an autoresponder. I clicked on the Autoresponder "ON" slide and clicked Save. The ON slider did slide to the ON position, but the Save button did nothing. I attempted this several times, and have send a test mail from the campaign. Finally I simply sent the campaign to my list, but I would still like to set up campaigns as autoresponders. It may be that I'm missing something in the setup, but the emails did go out when I sent them as normal campaign sends.

Thanks for your help. The integration with MailChimp is a great thing!

Hello skoegler,

Thanks for reporting this issue. We'll look into it.
If you have firefox and firebug installed, please open the firebug console and reproduce all steps you made to get this error (open send page in joomailer, select auto responder and press send). Does it show any errors in the console?

Kind regards,
Pete

Hello skoegler,

Thanks for reporting this issue. We'll look into it.
If you have firefox and firebug installed, please open the firebug console and reproduce all steps you made to get this error (open send page in joomailer, select auto responder and press send). Does it show any errors in the console?

Kind regards,
Pete

Here's what shows up when I select the list. When I switch the Auto Responder to ON, no code shows up in the Console. When I click the SAVE in the Autoresponder section, I get a new screen with the word "False" on it and nothing else.

Firebug's log limit has been reached. 0 entries not shown. Preferences
POST contactuspage.biz/ishotthewilkesboros/ad...aw&task=addInterests
POST contactuspage.biz/ishotthewilkesboros/ad...aw&task=addInterests
200 OK
3.7s
mootools.js (line 75)
ParamsHeadersPostPutResponseCacheHTMLJSON
{"id":false,"name":false,"counter":0}
GET contactuspage.biz/ishotthewilkesboros/ad...aw&listid=c05d24e6e6
GET contactuspage.biz/ishotthewilkesboros/ad...aw&listid=c05d24e6e6
200 OK
3.38s
mootools.js (line 75)
ParamsHeadersPostPutResponseCacheHTML
<a id="mergefield" href="index.php?option=com_joomailermailchimpintegration&view=fields&listid=c05d24e6e6&phpMyAdmin=2b02c4da2ce27t703cbb3br21ce">Create merge fields for this list</a>
. . .

I have similarly tried to configure autoresponder mails via the component to no avail.

As an interim measure, I have configured the autoresponder sequence on the Mailchimp site and will monitor whether that works and the stats integrate okay as, having set them up they can be seen from the Joomla interface. Fingers crossed on that one.

What I got, when saving the autoresponder was an almost blank screen with the rather unhelpful error report "false"!

I'm using Firefox btw. Is there any evidence I can collect that may help you guys diagnose the problem?

Kind regards,
Alex