Receive Code=232 error message in Jomsocial Profiles

More
04 Feb 2011 21:20 #713 by flatmattj
Hello,
So when I am logged into my Jomsocial account frontend and as a regular user who HAS NOT subscribed to the newsletter, I get this error when attempting to save my profile:
Unable to load listSubscribe()! Code=232 Msg=There is no record of the email address "myuser@mysite.com" in your account
If I click the checkbox on the profile edit page, I can then edit my profile, but I have to sign up for the newsletter - which I do not want to force on people. I can also subscribe a user from the backend and then they do not have to click the checkbox.
Any ideas on this?
Thanks!

Please Log in or Create an account to join the conversation.

More
15 Feb 2011 21:58 #755 by pete
Hi flatmattj,

Thanks again for reporting this issue. It's being investigated and we're going to release a fix for this matter. In the meantime I recommend to disable the signup plugin and use the signup module to allow your users to subscribe to your list.

Kind regards,
Pete

Please Log in or Create an account to join the conversation.

More
16 Sep 2011 15:03 #2022 by remejuan
Any progress, i installed the latest Joomlamailer a week ago and this error is still very much present

Please Log in or Create an account to join the conversation.

More
17 Jan 2012 19:27 #2187 by troberts
I'm curious about this as well. It's been nearly a year since this post was made, but I just downloaded and installed this component and it still has this problem, which is what brought me here. Is this not being worked on at all?

Please Log in or Create an account to join the conversation.

More
30 Jan 2012 20:44 #2199 by kurtb
I would like to "pile on" and say that I too would love to see this issue fixed! I just ran into this issue today in an install with JomSocial 2.4.2, Joomla 2.5, and the latest joomlamailer.

Please Log in or Create an account to join the conversation.

More
31 Jan 2012 12:03 #2201 by mcwolf01
I have the same issue in community builder, too.

It is because joomlamailer find user is not in the subscribe list and try to unsubscribe him (in profile page, if checkbox of newsletter is uncheck, joomlamailer think you want to unsubscribe.), then break the saving process and display the 232 error.
I try to add a code like "if user is not in the subscribe list && task is editing profile, do the save action and not do the unsubscribe action". But I can not find where to put it.

I will post my solution when I fix it.

Please Log in or Create an account to join the conversation.

More
18 Apr 2012 23:53 #2270 by chamberlain
I'm having the same problem. I've posted another post in these forums that is related to the same plugin - the registration sign up plugin, which also doesn't work (the tick box doesn't appear in my sites registration page though users automatically get added to the mailchimp list) - but no answer as yet.
BTW turning off the plugin stopped the error appearing for me.

Please Log in or Create an account to join the conversation.

More
08 Jul 2012 12:51 #2320 by Pinkeltje
Error still exists. Jomsocial 2.6.2 and latest joomlamailer. Any news on this?

Please Log in or Create an account to join the conversation.

More
13 Aug 2013 22:17 #2366 by imnlimited
Hi,

Any news or updates on this issue. We are using JomSocial 3.0 and we experiencing the same issue.

There are a number of posts on the JomSocial forum as well.

It would be great if JomSocial and JoomlaMailer could work together to resolve this issue once and for all. It seems to have been an issue for a long time.

Cheers

Please Log in or Create an account to join the conversation.

More
13 Aug 2013 22:19 #2367 by imnlimited
It seems to happen when the email address of the user is not yet in the mail list of Joomlamailer.

If I add the user manually in the backend to the list then the error goes away, until you look at another profile. It is as if all exisitng users are not being imported to the JoomlaMailer List.

Please Log in or Create an account to join the conversation.