Installation Problem

I am having a problem installing the component. Here is what's happening:

1. I install the component using Joomla.
2. I get to a screen asking me to do an Install or Upgrade.
3. I select Upgrade.
4. I am getting an empty white screen that just keeps loading and loading...

If I eventually close the session and open a new admin session I can see that new tables have been created. I can also see the menu for the new component, but when I click it I get the white loading screen again. The same is true for the plugin. So, there must be something in the plugin that is not permitted in a hosted environment.

My environment is pretty standard:
- Hosted web page
- Apache
- PHP 5.x
- MySQL 5.x
- Joomla 1.5.20

Oddly enough the installation went through when I did a test installation on an older Joomla page running on IIS. It somehow seems as if something is being blocked or something. I also noticed that the installation is pretty much done immediately on IIS...

Help please!

Thanks,
Jens

I found that the problem is somehow caused by the plugin. I am not really a coding wizard for php or java, but it seems that there is something in there that makes it different from other plugins. In short, a more secure, hosted environment won't load the code.

Here is what I did. I extracted the plugin from the component and installed it manually. Install completed. My system already has all tables installed from the incomplete component installation I did before. Then I went to the plugin in admin, but once I click on it I just get a white screen and the system seems to be busy loading something. A quick peek at the plugin doesn't show me anything unusual, but then I am not a coding wizard.

The same appears to be true for the component.

Maybe somebody else has an idea?

I mean the component looks great on the screenshots, but it is kind of a bummer if I can't install it...

My page is also a fresh install and so it appears that there is something in conflict between 1&1 hosting and the plugin/component.

Thanks,
Jens

Make sure error reporting is enabled. This will hopefully show more than a blank page.

I tried using the latest version today and the installation worked like a charm. However, I should mention that I also moved my hosting account from 1&1 to HostGator and so I am not sure if it is the new version or simply a problem with 1&1.

Thanks,
Jens

My joomla version is 1.5.22
PHP Version 5.2.14
Mysql: 5.1.47
Permissions: all directories and files 775
joomailermailchimpintegration_v1.5.2

Hello,
I'm getting an error on installation at the point where I'm asked to do a fresh install or an update. Clicking either option gives me the following error:
If I reload my browser to the administrator/index.php - control panel - I see under extensions "Newsletter", however, clicking on any of the options (lists, campaigns, reports) gives me the same fatal error.

In the update.php file I see that the error is associated with an ini file

Hello dprice,

The function json_decode is included in PHP as of version 5.2 It's weird that your server says undefined function
Can you please check again the PHP version your Joomla installation runs on. To do so log into the Joomla backend and click on Help - System Info in the top menu. Then open the tab PHP Information.
Sometimes the server's cpanel says PHP 5 but in fact you have to enable it in the settings for each domain or in the htaccess.

Kind regards,
Pete

Thanks Pete -

json_decode wasn't active. I turned it on and it seems to be working now.

I'll install the sinup module and test it out.