Error on Installation, Help please.

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25 Oct 2010 17:08 #377 by erick_alcala
Hello I receive the following error when I try to install the component.

* Component Install: DB function failed with error number 2006
MySQL server has gone away SQL=INSERT INTO n8xiq_components VALUES( 0, 'Newsletter', 'option=com_joomailermailchimpintegration', 0, 0, 'option=com_joomailermailchimpintegration', 'Newsletter', 'com_joomailermailchimpintegration', 0, 'components/com_joomailermailchimpintegration/assets/images/mail_16.png', 0, '', 1 )
SQL =

INSERT INTO n8xiq_components VALUES( 0, 'Newsletter', 'option=com_joomailermailchimpintegration', 0, 0, 'option=com_joomailermailchimpintegration', 'Newsletter', 'com_joomailermailchimpintegration', 0, 'components/com_joomailermailchimpintegration/assets/images/mail_16.png', 0, '', 1 )

* It was not possible to copy the selected file.
* JInstaller::install: Failed to copy file: /home/ofixcom1/public_html/tmp/install_4cc57f68b06fb/com_joomailermailchimpintegration.xml to /home/ofixcom1/public_html/administrator/components/com_joomailermailchimpintegration/com_joomailermailchimpintegration.xml
* Component Install: Could not copy setup file
* Error Loading ModulesMySQL server has gone away SQL=SELECT id, title, module, position, content, showtitle, control, params FROM n8xiq_modules AS m LEFT JOIN n8xiq_modules_menu AS mm ON mm.moduleid = m.id WHERE m.published = 1 AND m.access <= 2 AND m.client_id = 1 ORDER BY position, ordering

Information on my Joomla Installation:
Joomla 1.5.20
Components installed: ZOO
Template used : creativebiz_plazza

Other system information
PHP Built on: Linux cl37.justhost.com 2.6.31.9-grsec #1 SMP Thu Feb 25 02:14:17 CST 2010 x86_64
Database Version: 5.0.90-community
Database Collation: utf8_general_ci
PHP Version: 5.2.12
Web Server: Apache
Web Server to PHP interface: cgi
Joomla! Version: Joomla! 1.5.20 Stable [ senu takaa ] 18-July-2010 18:00 GMT
User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.11) Gecko/20101012 Firefox/3.6.11 GTB7.1

Regards
Erick

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26 Oct 2010 14:27 #382 by pete
It looks like your directory permissions are not set correctly. Please go in the Joomla backend to Help - System Info and click on the tab directory permissions. Make sure all directories appear as writable.

Kind regards,
Pete

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