[Solved] Template and Test Message

Hello,

I have just installed the latest version of Joomailer for Mail Chimp.

For some reason when I uploaded my template my thumbnail would not load and I cannot preview my template.

Also, my test messages do not send out. Joomailer says they are sent but they never show in any of my inboxes. This only happens with my template.

Attachments are not working so here is a link to my template: 4savvypanda.com/savvygroup.zip

Any idea?

pjwirth

The thumbanil needs to be a jpeg and not a png. Ive changed this for you and attached the amended file back to the topic.

However on testing the' upload templete' facility this appears not to work correctly... the thumanil does not load correctly, so I manually took the zip provided and manually upploaded the template via ftp to the folllwoing directory

yourdomain.com/administrator/components/com_joomailermailchimpintegration/templates/

I then tested the camapign using our site and the test email sent and recieved fine.

download your file here

One of the developers may be able to shed some light but i suspect the error may boil down to a bug with how the template is installed, for the time being install it manully and have another go.

Cheers

Adminbe

Thanks a lot for taking the time to check this out adminbe.

The problem with the supplied template archives is that there is a folder inside the archive. All template files must reside in the top level of the archive and not in a subdirectory! (We will take care of this issue in one of the next versions so that subdirectories will be handled properly.)

The thumbnail can be of the type png, jpg, gif or bmp (and as of v1.0.6 also jpeg).

Kind regards,
Pete

Just a heads up but I keep getting SQL errors:

Error Loading ModulesMySQL server has gone away SQL=SELECT id, title, module, position, content, showtitle, control, params FROM cms_modules AS m LEFT JOIN cms_modules_menu AS mm ON mm.moduleid = m.id WHERE m.published = 1 AND m.access <= 2 AND m.client_id = 1 ORDER BY position, ordering

However, usually a page refresh or 2 fixes the problem

pjwirth

Ive done a little research, however im not a 'database exper't but this may be not the compoenent but more that you are exceeding your database server limit?

forum.joomla.org/viewtopic.php?f=429&t=357754
and
forum.joomla.org/viewtopic.php?f=428&t=336212

both document your issue.

Cheers

adminbe

This error is not directly related to Joomailer. As you see the in the error message it's querying the tables cms_modules and cms_modules_menu which are used to generate the topmenu and other admin modules. Joomailer does not query these tables. Also the error states "MySQL server has gone away", which means the query timed out.
You could turn on system debug in the global config and take a look at the debug messages on the bottom of the screen to get some more information about what's going on.