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Sign up module does not work

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06 Jul 2011 13:04 #1728 by mot123
Sign up module does not work was created by mot123
joomlamailer version: 1.72
Joomla! version:1.6
PHP version:5
MySQL version:

The submit button is completely unresponsive. I've seen lots of post about about the same problem here, but no apparent solution.

Please help

You can have a look here: ww.motenas.com/

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06 Jul 2011 14:38 #1732 by pete
Replied by pete on topic Sign up module does not work
Hello,

This is most likely a jQuery conflict. Your site includes the jQuery library but it doesn't run in noconflict mode and that is causing mootools to fail (which the signup module needs to work).
I can't really tell which extension is using jQuery since your site is compressing javascript and that makes it impossible to tell where each bit of javascript comes from. There is probably a setting in your template to turn the compression off. Then I might be able to give more detailed instructions.

Kind regards,
Pete

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06 Jul 2011 15:46 #1735 by mot123
Replied by mot123 on topic Sign up module does not work
Thanks Pete for your prompt response. I've turned off the Gantry Gzipper which I believe is the built in compression system on the template. So please have another look and let me know what you think the problem might be.

Cheers,

Jas

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06 Jul 2011 16:00 #1736 by pete
Replied by pete on topic Sign up module does not work
Hi Jas,

Good thought, but it's still compressed so there must be something else. You can check if the compression is on by looking at the source code of your site. At the very top are "< link ..." tags. If the path points to a php file like "css-d2ac038a3fb2d40f10908006f1e03143.php" then the compression is on. If it's off it should point to a .css file.

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06 Jul 2011 17:58 #1737 by mot123
Replied by mot123 on topic Sign up module does not work
Hi Pete,

Thanks again. I see what you mean - the links are pointing to .php files instead of .css. Ireally do not know what could be causing it. Caching is disable under the system config. I can see the compressed css files on the server. Perhaps I could delete them and see what happens. Or do you have any other ideas how I can figure what's doing the compression?

Regards,

Jas

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06 Jul 2011 19:05 #1738 by mot123
Replied by mot123 on topic Sign up module does not work
Okay Pete, I've managed to turn off all compression on the site now. Form still does not work. Any ideas?

Kind regards,
Jas

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06 Jul 2011 19:15 #1739 by pete
Replied by pete on topic Sign up module does not work
It's the module mod_hot_newsflash, which is including jQuery. If you disable that module the signup module should work.
In that module the noconflict mode must be enabled. If you're familiar with coding you can do that yourself, otherwise you need to get in touch with the developers about how to do it. Here you can find some info about the noconflict mode: api.jquery.com/jQuery.noConflict/

Kind regards,
Pete

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06 Jul 2011 19:25 #1740 by mot123
Replied by mot123 on topic Sign up module does not work
Cheers Pete, will give it a go.

Thanks,

Jas

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06 Jul 2011 19:29 #1741 by mot123
Replied by mot123 on topic Sign up module does not work
You were spot on. I enabled jquery noconflict in the module and the sign up form works fine.

Thanks for all your help.

Jas

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06 Jul 2011 19:34 #1742 by pete
Replied by pete on topic Sign up module does not work
"I love it when a plan comes together!" :D

Cheers,
Pete

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